This download contains the Sound Blaster® Command application for Windows® operating systems. For more details, please read the rest of this web release note.

Sound Blaster Command provides you with various configuration options to enhance the performance of your product and personalize your audio settings.

Works With:

• Sound BlasterX G6
• Sound BlasterX AE-5
• Sound BlasterX AE-5 Plus
• Sound Blaster X3
• Sound Blaster G3
• Sound Blaster AE-9
• Sound Blaster AE-7
• Sound Blaster AE-9PE

What's New:

• Add USB Audio Connectivity on G6.

Fixes:

• Add functionality to attempt to repair a failed device connection in Windows 7.
• Fix incorrect Voice Clarity states upon restart of Sound Blaster Command.

Requirements:

• Windows 11
• Windows 10 32-bit
• Windows 10 64-bit
• Windows 8 32-bit
• Windows 8 64-bit
• Windows 8.1 64-bit
• Windows 8.1 32-bit
• Windows 7 32-bit
• Windows 7 64-bit

Notes:

• To install this application, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the downloaded file.
  3. Follow the instructions on the screen.
  4. Restart your computer when prompted.

This download contains the Sound Blaster® Connect application for Windows® operating systems. This update must be used in conjunction with Firmware ver 1.13 or newer.For more details, please read the rest of this web release note. Sound Blaster Connect provides you with various configuration options to enhance the performance of your product and personalize your audio settings.

Works With:

• Sound BlasterX G6

Fixes:

• Fix BSOD issue with certain USB hubs and connections
• Improve G6 page load time after hotplug
• Add controls for Noise Reduction, Acoustic Echo Cancellation and SmartVol for microphone input
• Add Voice Enhancer for microphone input
• Fix Speaker test not working in Russian language
• Fix incorrect Speaker test sounds in Korean and Polish
• Fix Cannot play Speaker Channel Test
• Fix Microphone page not appearing after HotPlug
• Unable to turn off LED indicator for Direct mode and Volume Control
• Reorganize Menu system for easy access

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit

Notes:

• To install this driver, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Restart your computer when prompted.

This download contains an updated firmware for Sound BlasterX® G6. For more details, please read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound BlasterX G6

Fixes:

• Added support for "USB Audio Connectivity" feature with Creative Sound Blaster Command

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit

Notes:

• To install this application, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Upon successful firmware upgrade, shut down your device by disconnecting USB cable.
  6. After 10 seconds, plug the USB cable back into your device.

This download contains an updated firmware for Sound BlasterX® G6. For more details, please read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound BlasterX G6

Fixes:

• Support GameVoice Mix on Sony PS4
• Fix Mic cut-off on PS4 in prolong idle time
• Audio cut-off in Direct Mode
• Support Noise Reduction for Microphone input on Sony PS4 or Nintendo Switch
While in sidetone mode (volume LED is in RED color), double click the master volume button will turn ON or OFF Noise Reduction

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit

Notes:

• To install this application, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Upon successful firmware upgrade, shut down your device by disconnecting USB cable.
  6. After 10 seconds, plug the USB cable back into your device.

This download contains an updated firmware for Sound BlasterX® G6. For more details, please read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound BlasterX G6

Fixes:

• Fixed slow boot up on MSI MEG Z390 ACE motherboard
• Fixed jerky mouse movement in the MSI MEG Z390 ACE motherboard bios config page
• Fixed LINE IN unable to unmute at maximum recording level
• Added voice chat support on Nintendo Switch on selected Nintendo Switch games
• Decouple mic monitor level and mic recording level sync on PC and Mac OS
• Improved power saving when device inactive for 2 hours
• Fixed RGB LED not able to turn off in SB Connect software
• Fixed Mic level revert back to 68% upon reboot

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit

Notes:

• To install this application, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Upon successful firmware upgrade, shut down your device by disconnecting USB cable.
  6. After 10 seconds, plug the USB cable back into your device.

This download contains an updated firmware for Sound BlasterX® G6. This update must be used in conjunction with SB Connect ver 3.04.06.00 or newer. For more details, please read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound BlasterX G6

Fixes:

• Improve Surround, SmartVol, Dialog+ effects
• Improve microphone recording quality and latency *
• Improve respond time when switching mode
• Add controls for Noise Reduction, Acoustic Echo Cancellation and SmartVol for microphone input
• Add Voice Enhancer for microphone input
• Fix Clicking/popping noise when playing 32bit audio
• Fix Scout/SBX/Direct mode status not sync with software in certain condition
• Fix Dolby Digital decoding stop working in certain condition
• Fix Device not detected when switching mode
• Fix Device disconnect during power up
• Fix Direct mode status not updated when triggered through button
• Fix Mic recording related issues caused by certain events

* turn off all Mic related processing/effects

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit

Notes:

• To install this application, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Upon successful firmware upgrade, shut down your device by disconnecting USB cable.
  6. After 10 seconds, plug the USB cable back into your device.