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This download contains an updated firmware for Sound Blaster® X7. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster X7

Fixes:

• Fixed no audio in direct mode below 6% volume level
• Fixed intermittent volume set to 100% or mic monitoring unmute when power up from cold boot with an active hub or USB port
• Fixed intermittent noise during channel switching of TV in Dolby Digital mode

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit

Notes:

• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Upon successful firmware upgrade, shut down your device by pressing the Power button (LED off).
  6. Switch off the main power supply to the power adapter and unplug the power cable from your device.
  7. After 10 seconds, plug the power cable back into your device and switch on the main power supply.
  8. Turn your device back on by pressing the Power button (LED on).

This download contains the software(s) and application(s) for Sound Blaster® X-Fi HD/Digital Music Premium HD. For more details, read the rest of this web release note.

This download supports and is applicable for the following models:

• Sound Blaster® X-Fi HD/Digital Music Premium HD

What's New:

• Fixed no audio and jerky video after forward/backward adjustment on playback status bar

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit

Notes:

• To install this pack, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the downloaded file.
  3. Follow the instructions on screen.
  4. Restart your computer when prompted.

This download contains the software(s) and application(s) for Sound Blaster® X-Fi Surround 5.1 Pro. For more details, read the rest of this web release note.

This download supports and is applicable for the following models:

• Sound Blaster X-Fi Surround 5.1 Pro (THX & SBX)
• Sound Blaster X-Fi Surround 5.1 Pro (SBX) V3

What's New:

• Fixed no audio with video jerky after advancing movie playback status bar either forward or backward.

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit

Notes:

• To install this pack, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the downloaded file.
  3. Follow the instructions on screen.
  4. Restart your computer when prompted.

This download contains the latest driver and application for use with your Sound Blaster® R3/Audigy 6 for Mac operating systems. This software includes support for macOS™ Catalina 10.15 only. For more details, please read the rest of this web release note.

This download supports the following devices only

Works With:

• Sound Blaster R3/Audigy 6

Requirements:

• macOS™ Catalina 10.15

Notes:

• To install this application, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the uncompressed DMG file
  3. Double-click SB_INSTALL icon
  4. Double-click the Install icon and follow the instructions on the screen.
• Known Issues:
  1. User Profile icons unable to display correctly.

This download contains the latest driver and application for use with your Sound Blaster® Play!3 for Mac operating systems. This software includes support for macOS™ Catalina 10.15 only. For more details, please read the rest of this web release note.

This download supports the following devices only

Works With:

• Sound Blaster Play!3

Requirements:

• macOS™ Catalina 10.15

Notes:

• To install this application, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the uncompressed DMG file
  3. Double-click SB_INSTALL icon
  4. Double-click the Install icon and follow the instructions on the screen.
• Known Issues:
  1. User Profile icons unable to display correctly.

This download contains the latest driver and application for use with your Sound Blaster® Omni Surround 5.1 for Mac operating systems. This software includes support for macOS™ Catalina 10.15 only. For more details, please read the rest of this web release note.

This download supports the following devices only

Works With:

• Sound Blaster Omni Surround 5.1

Requirements:

• macOS™ Catalina 10.15

Notes:

• To install this application, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the uncompressed DMG file
  3. Double-click SB_INSTALL icon
  4. Double-click the Install icon and follow the instructions on the screen.
• Known Issues:
  1. User Profile icons unable to display correctly.

This download contains the latest driver and application for use with your Sound Blaster® X7 for Mac operating systems. This software includes support for macOS™ Catalina 10.15 only. For more details, please read the rest of this web release note.

This download supports the following devices only

Works With:

• Sound Blaster X7

Requirements:

• macOS™ Catalina 10.15

Notes:

• To install this application, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the uncompressed DMG file
  3. Double-click SB_INSTALL icon
  4. Double-click the Install icon and follow the instructions on the screen.
• Known Issues:
  1. User Profile icons unable to display correctly.

This download contains the latest driver and application for use with your Sound Blaster® E-Series for Mac operating systems. This software includes support for macOS™ Catalina 10.15 only. For more details, please read the rest of this web release note.

This download supports the following devices only

Works With:

• Sound Blaster E5, E3 or E1

Requirements:

• macOS™ Catalina 10.15

Notes:

• To install this application, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the uncompressed DMG file
  3. Double-click SB_INSTALL icon
  4. Double-click the Install icon and follow the instructions on the screen.
• Known Issues:
  1. User Profile icons unable to display correctly.

This download contains the driver and application(s) for use with your Sound Blaster® X-Fi™ Go! Pro. For more details, read the rest of this web release note.

This download supports the following devices only:

• Sound Blaster X-Fi Go! Pro

What's New:

• Fix BSOD on some system during system restart/shutdown.
• Bug fixes and general improvements.

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit
• Sound Blaster X-Fi Go! Pro

Notes:

To install this pack

1. Download the file onto your local hard disk.
2. Double-click the downloaded file.
3. Follow the instructions on screen.

This download contains the software(s) and application(s) for Sound Blaster® ZxR. For more details, read the rest of this web release note.

This download supports and is applicable for the following models:

• Sound Blaster ZxR (SB1510)

What's New:

• Fixes Sound Blaster ZxR incorrectly being detected as Sound Blaster Recon3D.
• Fixes no audio after a Windows® 10 upgrade.
• Fixes no audio at Optical output.
• General improvements for Windows® 10.

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit

Notes:

• To install this pack, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the downloaded file.
  3. Follow the instructions on screen.
  4. Restart your computer when prompted.