This download contains an updated firmware for Sound Blaster® E5. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster E5

What's New:

• Device enters deep sleep power saving mode after more than 2 hours of idle time when connected to PC/Mac

Fixes:

• Allow restoration to SPDIF-Direct out if it is the last set setting

Requirements:

• Mac® OS X® 10.6.8 and above

Notes:

• WARNING: Please ensure that the driver is installed before running the firmware upgrade. Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file to uncompress it.
  4. Double-click the uncompressed DMG file.
  5. Double-click the SB_INSTALL icon.
  6. Double-click the Install icon and follow the instructions on screen.
  7. Upon successful firmware upgrade, shut down your device by holding the the Power button for 4 seconds (LED off).
  8. Turn your device back on by holding the Power button for 1 second (LED on).

This download contains an updated firmware for Sound Blaster® E5. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster E5

What's New:

• Device enters deep sleep power saving mode after more than 2 hours of idle time when connected to PC/Mac

Fixes:

• Allow restoration to SPDIF-Direct out if it is the last set setting

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit

Notes:

• WARNING: Please ensure that the driver is installed before running the firmware upgrade. Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Upon successful firmware upgrade, shut down your device by holding the the Power button for 4 seconds (LED off).
  6. Turn your device back on by holding the Power button for 1 second (LED on).

This download contains an updated firmware for Sound Blaster® E5. This firmware includes support for Windows® 10 (32-bit and 64-bit). For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster E5

Fixes:

• Device not charging when battery level is very low

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit

Notes:

• WARNING: Please ensure that the driver is installed before running the firmware upgrade. Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Upon successful firmware upgrade, shut down your device by holding the the Power button for 4 seconds (LED off).
  6. Turn your device back on by holding the Power button for 1 second (LED on).

This download contains an updated firmware for Sound Blaster® E5. This firmware includes support for macOS™ Sierra 10.12. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster E5

Fixes:

• Device not charging when battery level is very low

Requirements:

• Mac® OS X® 10.6.8 and above

Notes:

• WARNING: Please ensure that the driver is installed before running the firmware upgrade. Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file to uncompress it.
  4. Double-click the uncompressed DMG file.
  5. Double-click the SB_INSTALL icon.
  6. Double-click the Install icon and follow the instructions on screen.
  7. Upon successful firmware upgrade, shut down your device by holding the the Power button for 4 seconds (LED off).
  8. Turn your device back on by holding the Power button for 1 second (LED on).

This download contains an updated firmware for Sound Blaster® E5. This firmware includes support for Mac® OS X® 10.11. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster E5

What's New:

• Support What-U-Hear recording with external microphone
• Fixed connectivity issue with iOS 9 devices
• Bug fixes

Requirements:

• Mac® OS X® 10.6.8 and above
• Sound Blaster E5

Notes:

• WARNING: Please ensure that the driver is installed before running the firmware upgrade. Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. After the installation of the firmware is completed, unplug and plug in your device again.

This download contains an updated firmware for Sound Blaster® E5. This firmware includes support for Windows® 10 (32-bit and 64-bit). For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster E5

What's New:

• Support What-U-Hear recording with external microphone
• Fixed connectivity issue with iOS 9 devices
• Bug fixes

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit
• Sound Blaster E5

Notes:

• WARNING: Please ensure that the driver is installed before running the firmware upgrade. Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. After the installation of the firmware is completed, unplug and plug in your device again.