Solution ID: 127656

Sound BlasterX H5 / H7: Inserting microphone boom
Keywords/keyphrases: Sound, BlasterX, H5, H7, insert, microphone boom, no sound microphone, microphone not working


  • Applicable To: Sound BlasterX H5, Sound BlasterX H7
  • This article shows how to insert the microphone boom to the headset.
    1. Twist the tip of the boom microphone input (with the red marking) facing the user's mouth.
      This is to prevent the microphone input from sounding distant and noisy.
      If there is popping sound, cover the microphone with its microphone windshield.

    2. Locate the left earcup of the Sound BlasterX H5 / H7. Refer to the label "L" on the inner side of the headband.

    3. Locate the mic jack of the Sound BlasterX H5 / H7 at the left earcup.

    4. Align the plug of the microphone boom to the mic jack of the Sound BlasterX H5 / H7's left earcup.

    5. Make sure the highlighted grooves are aligned before the plug-in.

    6. Ensure the microphone boom is securely plugged in as shown.

    7. The microphone boom is connected to the Sound BlasterX H5 / H7.

    8. Ensure that the switch on the inline remote control is switched on with the switch pushed up.

    Last Updated: April 12, 2016

    If you require further assistance, please send an email to technical support.

    Note: Product specification, technical or troubleshooting information are subjected to change. This is due to changes and/or updates in the new firmware/driver releases. Please refer to the web release notes in the download section for details.


    Was this information helpful?

    Your feedback is essential for us to constantly refine our Knowledgebase articles to better support you.
    Please take a moment to rate our case.

    - Your feedback is received anonymously, and thus cannot be responded to.
    Excellent        Good        Average        Poor        Bad