Solution ID: 135936

BlasterX Senz3D: Background Removal
Keywords/Keyphrases: augmented reality, background removal, background segmentation, single person, room condition, scene condition, hand webbing


  • Applicable to: BlasterX Senz3D (VF0810)
  • This article provides the limitation of the Background Removal and tips on how to avoid them.

The Background Removal, also known as Background Segmentation, is one of the key features of the BlasterX Senz3D.

Using depth-sensing technology, the BlasterX Senz3D adds a layer of virtual reality to your surroundings. Specially designed for gamers, you can swap out backgrounds seamlessly for deeper immersion and engagement in your gameplay.

However, there are a few limitations of this feature which are manageable. Here are some useful tips to improve your experience with Background Removal.

Background Removal is optimal while in single person use cases, with minimal movement associated with typical broadcasting/streaming.

  • Avoid multiple people in the scene.

  • Avoid extremely fast hand or head movement.

Background Removal may be sensitive to selection of scene/room conditions.

  • Avoid dark backgrounds or dark objects near the body such as chair, bed or couch. Objects may be identified as part of the person. Separation is recommended.

  • Avoid any high intensity light on the user's head which can impact segmentation quality around the hair.

  • Avoid holding any translucent or transparent objects like drinking glass.

  • Avoid low-lighting environment (500 lux is recommended).

Hardware has improvement over the previous models, but some issues may still exist such as:

  • Hand webbing (segmentation between fingers).

  • Dark hair may be cropped out.

  • Black clothing and accessories may create some adverse artifacts.
  For more details, go to\BlasterXSenz3D

Last Updated: February 7, 2017

If you require further assistance, please send an email to technical support.

Note: Product specification, technical or troubleshooting information are subjected to change. This is due to changes and/or updates in the new firmware/driver releases. Please refer to the web release notes in the download section for details.


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