Solution ID: 136833

Live! Cam IP SmartHD: Downloading Media Files from your Cloud Storage
Keywords/Keyphrases: download, image, picture, photo, video, cloud, storage


  • Applicable to: Live! Cam IP SmartHD (VF0820)
  • This article shows how to download your media files from the Cloud into your local file storage.

Besides uploading, you can also download your media files from the Cloud into your local storage. Media files are manually captured photos and video recordings that were uploaded to your Cloud storage.

  1. Sign in to the Live! Cam mobile app, go to My file > tap Local file > tap Cloud drive.

  2. It will show all the media files stored in your Cloud storage. Tap on the arrow at the right side of the file that you want to be downloaded.

  3. Tap on Download to begin downloading the file.

    Tap on the icon highlighted in blue to see the status of your download.
  4. Go to My file > Local file to view the downloaded file.

To save a media file into your mobile device's local storage, tap on the file to view it and then tap on Save at the upper right corner of the screen.

Last Updated: February 13, 2017

If you require further assistance, please send an email to technical support.

Note: Product specification, technical or troubleshooting information are subjected to change. This is due to changes and/or updates in the new firmware/driver releases. Please refer to the web release notes in the download section for details.


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