Solution ID: 136874

Live! Cam IP Smart HD: Cloud Storage Subscription
Keywords/Keyphrases: cloud storage, cloud subscription, account, trial, expiration, subscription status


  • Applicable to: Live! Cam IP Smart HD (VF0820)
  • This article provides the information about cloud storage subscription.

A newly created Live! Cam account comes with an optional Cloud storage.

It provides 24/7 non-stop recordings and is able to backup videos automatically into the Cloud.

Video history can be viewed anywhere, on any device, and share it with anyone.

Each Live! Cam account is entitled to a free 30-day trial. The trial is activated automatically upon adding the first camera to the account.

At any time, the Cloud will only store 10 days worth of recordings. On the 11th day, the oldest footage (Day 1) will be overwritten automatically.

To view your Cloud subscription status, do the following:

  1. Sign in to the Live! Cam mobile app, tap on the highlighted icon as shown below.

  2. Tap on Cloud Service to view your Cloud storage expiration date. Options to purchase or renew your subscription are shown at the right side.

Tap on Purchase to purchase a Cloud storage subscription. Select your desired package.

Select your preferred payment method and tap on Payment Confirm to proceed with the purchase.

Last Updated: January 9, 2017

If you require further assistance, please send an email to technical support.

Note: Product specification, technical or troubleshooting information are subjected to change. This is due to changes and/or updates in the new firmware/driver releases. Please refer to the web release notes in the download section for details.


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