Solution ID: 4672

Prolonging Battery Life of a Creative Product
Keywords / Key Phrases: prolong increasing battery life drain, creative product battery life, mp3 batteries, travel speaker batteries, remote control batteries


Here are some helpful tips to extend battery life for various Creative products. Please select the relevant product section below. Three common suggestions are:

  • Fully charge the battery before use.
  • Do not leave the device on when not in use.
  • Minimize use of extra settings to maximize battery life.
  • The unit should not be subjected to very high temperature, excessive moisture and direct heat.

Because of the chemical basis of most batteries, including lithium-ion varieties, performance can and will deteriorate over time regardless of usage characteristics. Variable conditions such as discharge rates and ambient temperatures during charging, use and storage will affect the overall life of the battery.


Note: Songs with a higher bitrate will cause a battery to drain faster. Re-ripping the songs with a lower bitrate is recommended. Suggested bit rates are 64kbps for WMA files and 128 kbps for MP3 files.

Extending the battery life of the player:

  • Do not leave the unit on for long when not in use. Using the idle shutdown or sleep timer is recommended.
  • Fully charge the battery before initial use (for players with rechargeable batteries).
  • Fully discharge (drain) the battery before recharging it for the first few charges. To fully discharge the battery, leave the unit playing continuously until the battery is run down.
  • Make sure the player is completely turned off when not being used for periods of time.
  • On units with removable batteries, remove the battery if the unit will not be in use at least once every 30 days.
  • If a battery is left in an unused Zen Portable Media Center for an extended period, push the reset button on the unit.
  • Avoid turning the player on and off repeatedly.
  • Check to see if there is a firmware update for the player which may change settings to maximize battery life. Firmware updates are available through the Downloads page.
  • Avoid storing the player where it could be exposed to extreme temperatures.
  • Avoid holding down buttons unless their use calls for it.
  • Characteristics of songs may have a bearing on battery life. For example, songs with loud bass may shorten battery play times.
  • Locking the player will result the display to black out without turning off the player. This action will save battery power.

Configuration changes to optimize battery life:

  • Reduce the Backlight Timeout setting on the player. A shorter timeout will conserve more battery power.
  • Reduce the Display Contrast setting on the player. Avoid high contrast settings to prolong battery life.
  • Minimize use of the Fast Forward/Rewind functions and EAX effects.
  • Be aware that the higher the volume is set, the more battery power is used. Consider reducing the volume on the unit and using active speakers if possible.
  • Minimize use of the equalizer settings on the unit.

Other operations that consume more battery power:

  • Use of passive speakers or high-powered headphones.
  • Encoded songs (WMA songs require more battery power from the player than MP3 songs).
    Note: Due to the higher compression rate on WMA (thus requiring less storage space), it takes more DSP power from the player , therefore, will drain more battery power.

Note: To conserve battery life on the ZEN player, slide the switch into the lock position during continuous music playback. For MuVo players, activate the lock feature through its menu . This will turn off the LCD and conserve battery power.

Charging with a Power Adapter

To charge your player with a power adapter (if shipped with your player or purchased separately), turn off the player, connect it to its power adapter with the included cable, and then plug the adapter into a wall outlet. Power adapters can be purchased separately at

The player will turn on automatically and display the charging icon( ). It will be fully charged when you see the fully charged icon ().

Charging via a USB port

To charge your player via a USB port, turn off the player, and connect it directly to a USB port at the back of your PC using the included USB cable or USB Synchronization cable.

Avoid connecting the MP3 player to USB hubs located in on the keyboard, monitor or other accessories. Also avoid using the USB hubs on the front of the PC.

For continuous battery charging, make sure that your PC does not enter Standby or Hibernate mode during the charge cycle. To verify your PC's power settings, click Start, click Control Panel, and then double click Power Options.

Charging a depleted battery

If you have not used or charged your MP3 player for a long time, the player's battery can become depleted or discharged. When the player is connected to a PC, Windows may not immediately detect the player as being connected. It also might not show any sign of activity (with the exception of the power LED).

Another symptom of a depleted battery is that the player turns off immediately when it is switched on.

To charge a depleted battery, follow these instructions:

  1. Turn off the player.
  2. Connect the player directly to a USB port located at the back of the PC with the supplied cable.
  3. usbport

    Avoid connecting the MP3 player to USB hubs located in on the keyboard, monitor or other accessories. Also avoid using the USB hubs on the front of the PC.

  4. Close all Creative applications and Windows Media Player.
  5. Let the player charge for at least 60 minutes.
  6. Download and install the latest firmware for your player at For more information about the firmware update, please refer to its Web Release Notes.
  7. If the firmware update does not detect the player, unplug the player and plug it in again. You can also try a different USB port.

  8. Do not disconnect the player once the firmware update is in progress.

When the firmware update is complete, the player will start charging automatically. If the player does not indicate that it is charging after 60 minutes, reset the player.

Proper charging of battery

Proper charging can also prolong battery life and hold the charge. If the battery in the player is not fully charged before using it, it needs to be re-conditioned to accept a full charge. To do this, follow these instructions:

  1. Unplug the player from the power outlet, let it play continually until there is no charge left in the battery.
  2. If the player shuts down unexpectedly before the battery indicator shows that it has run out, switch it back on and continue to use the player until the battery is fully depleted.
  3. Turn off the player and plug it to a power source to recharge the battery. Estimated charging time is about 4 hours.


Extending the battery life of travel speakers:

  • Do not leave the speakers on when not in use.
  • Use the Universal Power Adapter when possible. The batteries are automatically disconnected when using the power adapter.
  • Minimize use of effects such as Wide Stereo or Soft Volume.
  • Avoid skipping through tracks often (for travel speakers able to control an external MP3 player).
  • Avoid using passive speakers connected to the Subwoofer/Headphone jack which would draw more power than standard headphones.
  • Avoid leaving the travel speakers where they could be exposed to extreme temperatures.


Remote controls bundled with Creative products use either AA, AAA or CR2025 cell batteries. If you are unsure about what kind of battery you have, please refer to the documentation bundled with your product.

Extending the battery life of a remote control:

  • Avoid holding down buttons unless their use calls for it.
  • Store the remote where objects will not push on any buttons.
  • Avoid leaving the remote where it could be exposed to extreme temperatures.

Further Suggestions

SID4763: Things to Try if You Think Your MP3 Player is Faulty
SID4779: Formating Zen Micro or other Creative MP3 players
SID7279: Battery drains when my Zen Micro is not in use
SID13322: Battery life of Creative Desktop Wireless 9000 Pro
SID54583: How to Lock/Unlock your ZEN MX Player
SID64507: Where to Download the Latest Creative Firmware Updates?
Last updated: February 15, 2013

If you require further assistance, please send an email to technical support.

Note: Product specification, technical or troubleshooting information are subjected to change. This is due to changes and/or updates in the new firmware/driver releases. Please refer to the web release notes in the download section for details.


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