Solution ID: 65058

Noise/Feedback From Microphone
Keywords / Key Phrases: microphone noise, feedback, feed back

If you are getting high pitch noise in video conferencing, please identify where the high pitch noise is coming from. To do this, mute the microphone playback by following the procedures below:

Note: Muting microphone playback will not mute the microphone. This will only prevent the soundcard from sending the signals picked up by the microphone to the speakers so that when you are speaking into the microhone, it does not get played back by the speakers.

Mute Microphone Playback in Windows Vista/Windows 7:

  1. Close all back applications, especially, Sound Recorder or other multimedia applications.

  2. Select Control Panel, and then Hardware and Sound.

  3. Click Playback. Highlight the speakers that you are using.

  4. Click Properties,

    You may use the scroll bar on the right side if available, to scroll up/down to view the available devices for your soundcard.

  5. Mute the device that you do not want to hear feedback.

Mute Microphone Playback in Windows XP or Windows 2000:

  1. Click Start, Control Panel (or Settings, Control Panel).

  2. Open Sounds and Audio Devices (or Sounds and Multimedia).

  3. Click the Advanced button on the Volume tab. Note that the screencap below may vary depending on your soundcard model.

  4. Check to make sure the title of the window is Playback Control. If it says Recording Control, click Options and Properties and in the Properties window that opens, click Playback in the Adjust volume for area.

  5. Place a check mark in the box labeled Mute under the slider labeled Mic. If Microphone is not listed, click on Options and Properties. In the box labeled Show the following volume controls: place a check mark next to Mic. Note that the screencap below may vary depending on your soundcard model.
Last updated: January 25, 2012

If you require further assistance, please send an email to technical support.

Note: Product specification, technical or troubleshooting information are subjected to change. This is due to changes and/or updates in the new firmware/driver releases. Please refer to the web release notes in the download section for details.


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