Finding the Model or Serial Number of Creative Products
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It is important to know the product name or model number in order to identify the appropriate trouble shooting steps for the issue.
If you know the product name or the model number of your product, you can search by its product name or model number or select your product and your operating system manually. The following list is provided for your convenience for matching product model numbers with product names.
You can find your model number in the list below:
To locate the serial number of your device, refer to the respective articles:
Note: For drivers/firmwares/application downloads, do select a product category at support.creative.com first followed by the product which applications you would like to download. The download section is indicated below the product image:
Last updated: April 15, 2016