Solution ID: 83939

Creative Live! Cam Detection on a Mac
Keywords/Keyphrases: uvc, recognizing, recognize, mac, installation, instruction, installing, detection


  • Applicable To: Live! Cam Connect HD 1080 (VF0760), Live! Cam Sync HD (VF0770), Live! Cam Socialize HD 1080 (VF0680), Live! Cam Socialize HD AF (VF0690), Live! Cam Socialize HD (VF0610), Live! Cam Socialize (VF0640), Live! Cam Sync (VF0520), Live! Cam Chat HD (VF0700), Live! Cam inPerson HD (VF0720).
  • Your Creative webcam is a USB Video Class (UVC) device. A UVC device is plug and play. There is no installation CD required.
  • A UVC device is a USB device class that describes devices capable of streaming video like webcams, digital camcorders, transcoders, analog video converters, television tuners, and still-image cameras.

Follow the steps below to verify if the Creative Live! Cam is installed and detected properly in Mac OS X:

  1. Power on your Mac.

  2. Once you've logged-in and have reached the desktop area, connect the Live! Cam to any available USB port.

  3. Click the Apple logo located at the top left of the screen.

  4. Select About This Mac. In this example, we are using a Mac OS X 10.10.2.

  5. Select System Report ....

  6. In the next window, look under Hardware section and select USB. You should see the camera's name and model number in the list.

    Note: The screenshot below is for Live! Cam Connect HD 1080.


  • Your Mac should automatically detect the camera. If the camera is not detected, connect it to another USB port.
  • For iChat/Facetime application, there is no configuration needed, as Mac will automatically configure and detect the camera.

Last Updated: July 7, 2016

If you require further assistance, please send an email to technical support.

Note: Product specification, technical or troubleshooting information are subjected to change. This is due to changes and/or updates in the new firmware/driver releases. Please refer to the web release notes in the download section for details.


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