Solution ID: 44287

The ZEN Controls


  • Your Player at a Glance
  • Selecting Menus and Options
  • Player Specifications
  • For a complete user's guide for your product, please click here.
  • To view a list of accessories for you product, including power adapters, please click here.

Your Player at a Glance


  Button Function
1. Menu/Back Press and hold to go to Main Menu.
Press to return to a previous menu.
2. Options In any menu, press to view the options applicable to that menu.
3. Display Liquid Crystal Display (LCD)
4. Direction Pad Enables you to select menu items or options. Press the side of the bar that you want to move in the direction of: left , right , up or down . To move quickly, press and hold. See Selecting Menus and Options
During playback, press and hold or to rewind or fast-forward a track.
5. OK Press to confirm or select. May perform other functions, depending on menu opened.
6. My Shortcut Provides quick access to a favorite menu. See Assigning Menu Shortcuts.
7. Play/Pause/Record Press to play or pause playback.
To record audio, select the Microphone menu, then press and hold this button.
To stop playback: Press pause button followed by the back button


  Button Function
1. SD Memory Slot Insert a memory card into this slot.
2. Microphone Place this built-in microphone as close as possible to the source that you are recording.
3. Reset To reset player, insert a straightened paperclip.


  Button Function
1. On/Off/Lock Push towards and hold until display turns on and off. Push towards to disable all buttons.
2. Headphone jack Connect earphones to this jack.
3. USB port Connect the USB cable to this port.

Selecting Menus and Options

Your player has many menus and options from which you can select. This section explains the difference between menus and options, and how to access them.

Menus are categories of content or player information. Examples of menus are Music and Settings.

Options are actions you can perform on a menu item. Examples of options are Play and Seek To.

When you turn on your player, you see the main menu. The main menu on your player leads to secondary menus called submenus. Submenus themselves can lead to other menus. Every menu has options.

  To View Required Action
1. Main Menu
Press and hold.
2. Submenu
In a menu, press or to highlight an item, then press OK. To return to the previous screen, press .
3. Options
In any menu, press to view the options applicable to that menu. To exit, press .

You can personalize the main menu by adding, removing and shifting menu items. For example, if you usually search for songs by album, you can add Albums to the main menu so you can access the Albums view more conveniently:

To add/remove menu items

  1. Press and hold Back button to enter the main menu.
  2. Press Options button, and select Configure Menu.
  3. To add menu items, select the check boxes next to the menu items you want.
    To remove menu items, clear the check boxes.

To change the order of menu items

  1. In the main menu, press or to highlight the menu item you want to shift.
  2. Press Options button, and select Change Order.
  3. Press or to shift the menu item.
  4. Press OK.

To revert to the default menu settings

For the menu to have the previous default settings, access the main menu and press Options button and select Default Menu

Conserving the ZEN player battery

To conserve battery life on the Creative ZEN (4G, 8G, 16G) player, slide the lock switch into the on position during continuous playback. This will turn off the LCD and conserve battery power.

Player Specifications and System Requirements

Technical Specifications

  • Size WxHxD: 3.26 in. x 2.16 in. x 0.44 in. (55 x 83 x 11.3 mm)
  • Weight: 2.1 oz (65 g)
  • Display: 2.5 in. High resolution color TFT display (320 x 240 pixels, 16.7 million color support)
  • Storage Capacity(1): 2GB (500 songs 7.5 hours of video) 4GB (1,000 songs or 15 hours of video) 8GB (2,000 songs or 30 hours of video) 16GB (4,000 songs or 60 hours of video) 32GB (8,000 songs or 120 hours of video)
  • Battery Life(2):Up to 30 hours of continuous audio playback Up to 5 hours of continuous video playback
  • Audio Playback Format: MP3, WMA, non-protected AAC, WAV and Audible 2,3 and 4
  • Photo Format: JPEG and (with transcoding - GIF, TIFF, PNG and BMP)
  • Video Playback Format: MJPEG, WMV9 and (with transcoding - MPEG1 and 2, MPEG4-SP, DivX 4 and 5 and XviD)
  • Organizer: Syncs with and views Microsoft Outlook® Contacts, Calendar & Tasks
  • SD Slot: The SD slot supports MiniSD, MicroSD, SD and SDHC. Compatibility may vary by brand.
  • Operating Temperature: 0 to 40 Degrees Celsius
  • Features:
    • Album Art
    • FM radio with 32 presets (Band Width of 88 kHz to 108 kHz)
    • Voice recorder
    • Clock and alarm function
    • Volume restriction
    • Customizable main menu
    • Functions as an external hard drive 8 EQ settings (Acoustic, classical, disco, jazz, new age, pop, rock and vocal)

    Notes: (1) Song claim based on 4 minutes per song at 128 kbps MP3. Available capacity will be less. Reported capacity will vary. Video claim based on WMV 9 video encoded at 500 kbps. (2) Actual battery life will vary with use. Product Warranty: Creative offers a twelve (12) month(s) limited hardware warranty.

Minimum System Requirements

  • Microsoft® Windows® XP (Service Pack 2), Microsoft® Windows VistaTM
  • USB 1.1 port (USB 2.0 recommended)
  • 130MB free hard drive space (more for audio content storage)
Last Updated: November 04, 2008
If you require further assistance, please send an email to technical support.

Note: Product specification, technical or troubleshooting information are subjected to change. This is due to changes and/or updates in the new firmware/driver releases. Please refer to the web release notes in the download section for details.


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