Solution ID: 6598

Transferring Music Tracks to a Creative MP3 Player
Keywords / Key Phrases: music transfer, transferring music, mediasource organizer, windows media player, creative media explorer, creative sync manager, creative media lite, medialite, creative centrale, windows explorer


  • You can transfer music with MediaSource Organizer, Windows Media Player, Creative Media Explorer, Creative Sync Manager, MediaLite, Creative Centrale, Windows Explorer

DO NOT disconnect your player if you see the active Docked screen on the LCD, as transferring is still in progress and disconnecting your player from your PC may damage the tracks being transferred.


Using Creative MediaSource:

If you are new to MP3 players and ripping CDs, please refer to Ripping Audio CDs to a Portable Player or PC.

  1. Connect your player to your PC.

  2. Open Creative MediaSource. You should be in Organizer view. If it is in the Player view, on the Player/Organizer View arrow to switch it to Organizer View.

  3. In the Sources window, click on the source that you want to transfer from. For example, you can select PC Music Library, or My Computer.

    PC music library

  4. In the content window (where the track information is displayed), select the tracks to transfer.
    To select multiple tracks, hold down the CTRL key and click on each track that you want to transfer.

  5. Click on the View button at the menu bar, and then check Show Right Panel.

    right panel view

  6. In the Right Panel, click the Source bar and select the destination (for example, ZEN Vision:M, MuVo etc), and then click on the Transfer button (see below).

  7. The Now Transferring dialog box appears, showing the current transfer status.


    When the transfer is complete, wait for approximately 10 seconds before disconnecting your player from your PC.

Using Windows Media Player:

The procedures below are for Windows Media Player 11. To determine the version of the Windows Media Player you are using, start Windows Media Player and click About on the Help menu. The version number is located below the Copyright notice.

If you are using Windows 2000, Windows ME, or Windows 98SE, you will need to use Windows Media Player 9. Windows Media Player 9 is available as a download from

Before transferring contents to the player from Windows Media Player, you will need to populate the songs into the Music Library of Windows Media Player. This can be done through the following:

  1. Launch the Windows Media Player

  2. Click the option "File" in the top menu (If the top menu is not visible, press ALT on your keyboard once to display the menu). You can also press F3 on the keyboard to open the option

  3. Select "Add to Library"

  4. Please enter the directory where your songs are located on the computer (Eg: My Documents/Music)

  5. The Windows Media Player will now copy the music files from the specified directory into the music library for usage within Windows Media Player.

For more information on the above, you may refer to the original Microsoft article at: Add items to the Windows Media Player library

  1. Connect your player to your PC. Windows will automatically detect the device.

  2. Open Windows Media Player 11.

  3. Click on the Sync tab located on the top bar.

  4. In the upper left corner of Windows Player 11, there will be an image for Music, TV, Pictures, etc. The image will vary according to which menu option has been selected. Select the image and choose Music from the drop down menu.

    music icon

  5. Select the Album, Artist, Song, etc you want to sync to your device. As seen in the image below, you can drag and drop the album art or album art placement image over to the right window under the Sync List heading.

    Note: To sync images FROM your device, select your Device Name (Ex. My Zen in the image above). You will then select an Artist, Album, Song, etc in the left column.

  6. After you have selected the music you want to sync to or from your player, click on the Start Sync button in the right window.

Using Creative Media Explorer:

  1. Connect your player to an available USB port. Windows will automatically detect your player, and prompt you for an action. You will need to cancel 'New MTP device found' in order to proceed with this task.

  2. Click on the Start menu, and then double click the My Computer icon.

  3. Click the Creative Media Explorer icon.

  4. Click on the Add Media button.

  5. Follow the step by step guide on the screen, to select the files or folders in your PC that you want to transfer to your player.

  6. At the end of the file transfer, you receive a brief report on how many music or photo files are transferred.

Using Creative Sync Manager:

To update and synchronize music contents in your MP3 player and your PC, you can use Sync Manager.

  1. Connect your player to an available USB port. Windows will automatically detect your player, and prompt you for an action. You can cancel it.

  2. Start Sync Manager. You can start Sync Manager in either Creative MediaSource Player/Organizer or ZEN Media Explorer.

  3. The menu icons in Creative MediaSource are context sensitive. If you are using Creative Media Source, click on the name of your player listed under the Source pane, and then click on Sync Manager.

    sync manager

    If you are using Creative ZEN Media Explorer, click on the Synchronize Media and Outlook Data button.

  4. In the next screen, select the devices and directions that you want to synchronize, for example, you can select My Computer as a source, and your MP3 player as the destination.

  5. Click Sync Now, and then select the Audio check box, and then click the Next button.

  6. Follow the instructions of the screen.

  7. Click on the Finish button.

Using Creative Media Lite:

  1. Launch Creative Media Lite

  2. Connect your mp3 player to the computer and select the directory where you want to transfer songs from, in the left pane

  3. Select the songs which you want to transfer by clicking on them. To select multiple songs, hold down the "Ctrl" button on your keyboard while clicking the songs. Once done, release the Ctrl button and ensure that the selected songs are highlighted. Once done, click on the button with the arrow pointing to the right (towards the player's memory) to begin transfer:

  4. The song is now transferred to the player:

Using Creative Centrale:

Please refer to SID 54748: Transferring Video and Audio Files Using Creative Centrale

Using Windows Explorer:

  1. Connect two MP3 Players to Computer and ensure that they are both detected by the computer.
  2. Launch Windows Explorer and choose to explore/open the directory of two different MP3 Players.
  3. Browse and select the music folder from the Source Mp3 Player(the player where you want to take the files from) and use Drag and Drop method (copy/paste) to start transferring.
  4. Now transferring dialog box appears showing the current status.
  5. Once completed, the music folder is now allocated on the directory of the second MP3 Player.
Last updated: July 27, 2010

If you require further assistance, please send an email to technical support.

Note: Product specification, technical or troubleshooting information are subjected to change. This is due to changes and/or updates in the new firmware/driver releases. Please refer to the web release notes in the download section for details.


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