This download contains the latest driver and application for use with your Sound Blaster® E-Series for Mac operating systems. This software includes support for macOS™ Catalina 10.15 only. For more details, please read the rest of this web release note.

This download supports the following devices only

Works With:

• Sound Blaster E5, E3 or E1

Requirements:

• macOS™ Catalina 10.15

Notes:

• To install this application, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the uncompressed DMG file
  3. Double-click SB_INSTALL icon
  4. Double-click the Install icon and follow the instructions on the screen.
• Known Issues:
  1. User Profile icons unable to display correctly.

This download contains the latest driver and application(s) for use with your Sound Blaster® E5 for Mac® operating systems. This software includes support for Mac® OS X® 10.11. For more details, read the rest of this web release note.

This download supports the following devices only:

• Sound Blaster E5

What's New:

• Added option to enable/disable Headphone Surround processing in Line/Optical Out (requires the latest firmware)
• Added support for BT-W2 USB Bluetooth® audio transceiver

Requirements:

• Mac OS X® 10.6.8 or higher
• Sound Blaster E5

Notes:

• To install this pack
  1. Download the file onto your local hard disk.
  2. Double-click the downloaded file to uncompress it.
  3. Double-click the uncompressed DMG file.
  4. Double-click the Install icon and follow the instructions on screen.

This download contains the latest driver and application(s) for use with your Sound Blaster® E5 on Windows® operating systems. This software includes support for Windows 10 (32-bit and 64-bit). For more details, read the rest of this web release note.

This download supports the following devices only:

• Sound Blaster E5

What's New:

• Added option to enable/disable Headphone Surround processing in Line/Optical Out (requires the latest firmware)
• Added support for Virtual 7.1 Surround configuration in both headphones and speakers mode

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit
• Sound Blaster E5
• The latest Sound Blaster E5 firmware

Notes:

• To install this pack
  1. Download the file onto your local hard disk.
  2. Double-click the downloaded file.
  3. Follow the instructions on the screen.

This download contains an updated firmware for Sound Blaster® E5. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster E5

What's New:

• Device enters deep sleep power saving mode after more than 2 hours of idle time when connected to PC/Mac

Fixes:

• Allow restoration to SPDIF-Direct out if it is the last set setting

Requirements:

• Mac® OS X® 10.6.8 and above

Notes:

• WARNING: Please ensure that the driver is installed before running the firmware upgrade. Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file to uncompress it.
  4. Double-click the uncompressed DMG file.
  5. Double-click the SB_INSTALL icon.
  6. Double-click the Install icon and follow the instructions on screen.
  7. Upon successful firmware upgrade, shut down your device by holding the the Power button for 4 seconds (LED off).
  8. Turn your device back on by holding the Power button for 1 second (LED on).

This download contains an updated firmware for Sound Blaster® E5. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster E5

What's New:

• Device enters deep sleep power saving mode after more than 2 hours of idle time when connected to PC/Mac

Fixes:

• Allow restoration to SPDIF-Direct out if it is the last set setting

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit

Notes:

• WARNING: Please ensure that the driver is installed before running the firmware upgrade. Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Upon successful firmware upgrade, shut down your device by holding the the Power button for 4 seconds (LED off).
  6. Turn your device back on by holding the Power button for 1 second (LED on).

This download contains an updated firmware for Sound Blaster® E5. This firmware includes support for Windows® 10 (32-bit and 64-bit). For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster E5

Fixes:

• Device not charging when battery level is very low

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit

Notes:

• WARNING: Please ensure that the driver is installed before running the firmware upgrade. Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Upon successful firmware upgrade, shut down your device by holding the the Power button for 4 seconds (LED off).
  6. Turn your device back on by holding the Power button for 1 second (LED on).

This download contains the Sound Blaster Central application for Android™. For more details, read the rest of this web release note.

What's New

• For Sound Blaster E5:
  • Added option to enable/disable Headphone Surround processing in Line/Optical Out (requires the latest firmware)

Sound Blaster Central

Sound Blaster Central gives you simplified support for product setup and usage with Creative Sound Blaster Bluetooth devices that incorporate the multi-core SB-Axx1 audio chipset. It adds unprecedented audio controls and enhancements right from the palm of your hand!

Key features include:

• Bluetooth Connectivity Tool
  • Easily manage and customize connections to Creative Sound Blaster Bluetooth devices.
• Advanced Controls
  • Sound Blaster Central grants you mobile access to a full suite of advanced features that improves your music, movies, gaming and communication experience. E.g. Increase movie dialog levels for added clarity, or soften explosions so you won't wake the family, removes ambient and acoustic noise for clearer communication, and much more!
• Customizable Alarm
  • Wake up to MP3 music or preset alarm tones with snooze function.
  • Set alarms to sound on your Android device, Creative Sound Blaster Bluetooth device or both.
• Video Tutorials
  • Step-by-step videos teach you how to connect your smart device wirelessly to Creative Sound Blaster Bluetooth devices.
  • Help you explore and take advantage of the many features of Creative Sound Blaster Bluetooth devices.

Requirements:

• Devices with Android 2.3 or above
• Devices with Bluetooth capability
• Devices with screen resolution of 480x320 or higher
• Creative Sound Blaster Bluetooth devices

Supported devices:

• Sound BlasterAxx SBX 10
• Sound BlasterAxx SBX 20
• Sound Blaster EVO Zx
• Sound Blaster EVO ZxR
• Sound BlasterAxx AXX 200
• Sound Blaster E5

Notes:

• Enable "Unknown Sources" on your device to allow installation of the application.
• To install the application to your Android device, do the following:
  1. Download the application from the Web to your Android device's internal storage.
  2. After the download is complete, tap the application in the popup box/notification panel.
  3. Tap Install.
  4. Tap OK when asked to replace existing application.
  5. After the installation is complete, tap Open and you may start using the Sound Blaster Central.
• Some features mentioned are product specific, refer to its user manual for details.
• Important: This new version of Sound Blaster Central requires Sound Blaster Services.

This download contains the Sound Blaster Services application for Android. For more details, read the rest of this web release note.

Sound Blaster Services

Sound Blaster Services manages the communication between an Android device and Sound Blaster devices. It supports simultaneous access from multiple applications, thus eliminating conflicts. It also allows third party application developers to develop applications for the Sound Blaster range of products.

Requirements:

• Devices with Android 2.3 or above
• Devices with Bluetooth capability
• Creative Sound Blaster Bluetooth devices
• Devices with screen resolution of 480x320 or higher

Supported devices:

• Sound BlasterAxx SBX 10
• Sound BlasterAxx SBX 20
• Sound Blaster EVO Zx
• Sound Blaster EVO ZxR
• Sound BlasterAxx AXX 200
• Sound Blaster E5
• Sound Blaster X7

Notes:

• Enable "Unknown Sources" on your device to allow installation of the application.
• To install the application to your Android device, do the following:
1. Download the application from the Web to your Android device's internal storage.
2. After the download is complete, tap the application in the popup box/notification panel.
3. Tap Install.
4. Tap OK when asked to replace existing application.
5. After the installation is complete, tap Open and you may start using Sound Blaster Services.
• Some features mentioned are product specific, refer to its user manual for details.

This download contains the Creative Smart Recorder application for Windows® 10, Windows 8.1, Windows 8, Windows 7, Windows Vista® and Windows XP. For more details, read the rest of this web release note.

Smart Recorder

Smart Recorder manages and performs all your recording tasks easily. With Smart Recorder you can:

• Detect silences between audio tracks in analog content and automatically record the content in separate files.
• Remove hisses and pops in your recorded material using the Audio Clean-up feature.
• Schedule recordings to start automatically.
• Set the optimum recording level with the automatic source level analysis feature.

Requirements:

• Microsoft® Windows 10 64-bit or 32-bit, Windows 8.1 64-bit or 32-bit, Windows 8 64-bit or 32-bit, Windows 7 64-bit or 32-bit, Windows Vista® 64-bit with SP1, Windows XP® Professional x64 Edition, Windows XP Service Pack 2 (SP2), Windows XP Media Center Edition (MCE) 2005 or Windows XP MCE 2004
• Windows Media® Player

Notes:

• To install the file
  1. Download the file onto your local hard disk.
  2. Close all other Windows applications.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.