This download contains an updated firmware for Creative® Stage Pro. For more details, please read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Creative Stage Pro

Fixes:

• Added support for Nintendo Switch, PS4 and PS5.

• Added HDMI volume scaling. This addresses the issue of HDMI ARC audio being excessively loud with certain TVs.

(To activate, press and hold the MODE button on the remote for 4 seconds, then release.)

Requirements:

• A USB type-C thumb drive with FAT 32

Notes:

• To install this firmware, do the following:
  1. Download the latest firmware package from the official support site.
  2. Unzip downloaded file on your computer.
  3. Copy the firmware file (UPGRADE.BIN) to your thumb drive root folder and ensure the filename is UPGRADE.BIN
  4. Turn on the Creative Stage Pro and switch the input source to USB.
  5. Insert the prepared thumb drive into the USB type-C port of Creative Stage Pro.
  6. On the remote control, press and hold the Mute button until the display shows SCAN, followed by UPGRADING.
  7. The upgrade progress will be shown from 0% to 100% on the display.
  8. Once the display shows DONE, Creatuve Stage Pro will automatically restart to complete the upgrade process.
  9. Update complete.