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This download contains an updated firmware for Sound Blaster® E5. This firmware includes support for Windows® 10 (32-bit and 64-bit). For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster E5

Fixes:

• Device not charging when battery level is very low

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit

Notes:

• WARNING: Please ensure that the driver is installed before running the firmware upgrade. Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Upon successful firmware upgrade, shut down your device by holding the the Power button for 4 seconds (LED off).
  6. Turn your device back on by holding the Power button for 1 second (LED on).