End of Service Life

The product you have selected has been classified as 'End of Service Life'.
Support for such products is limited to online materials, such as Knowledgebase Solutions, drivers, application updates and product documentations available on the Creative Customer Support website.

Quickstart User Guide / Safety and Regulatory Information
This is the list of Quickstart User Guide(s) for ZEN 20GB.

All Downloads

The available download(s) for ZEN 20GB is listed below.

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Creative Zen and Jukebox Driver Upgrade version 1.30.03

This driver upgrade adds support for Microsoft® Windows® XP Professional x64 Edition. It also delivers improvements to these players: Creative Zen, Creative Zen Micro, Creative Zen Touch, Creative NOMAD® Jukebox Zen Xtra and Creative NOMAD Jukebox Zen NX. Show Details »

Release date: 13 Sep 05

Filesize: 1.13 MB



Gracenote Update for Creative applications

This update addresses a security vulnerability that Creative users face when using Gracenote© services like MusicID™ (formerly known as CDDB™). For more details, read the rest of this web release note. You must already have one of the following applications listed in Requirements below on your computer to perform thi...... Show Details »

Release date: 30 Aug 06

Filesize: 4 MB