To install this firmware by downloading it to your computer first, do the following:
- Download the ZiiO10_1_00_03to2_00_07_fwupd.apk file to your computer.
- Connect ZiiO to your computer using the USB cable. If the USB connected dialog box appears on the tablet, tap Mount. Otherwise, go to the Notification panel and tap USB connected > Mount.
- Copy the ZiiO10_1_00_03to2_00_07_fwupd.apk file to your ZiiO (either in the internal memory or an inserted memory card).
- On your computer, safely remove your ZiiO device in Windows. Next, go to the Notification panel on your ZiiO and tap Turn off USB storage > Turn Off. Then, disconnect ZiiO from the USB port.
- With the use of ZiiExplorer, navigate to the location where you copied the file to, and tap it.
- Tap Install in the popup box.
- After the installation is completed, tap Open.
- Follow the instructions in the dialog box that appears.
Important: Do not power down your ZiiO during the firmware upgrading process unless you are instructed to do so.
Note: After the upgrading process, your ZiiO will restart. The screen will go black for a while during this time. When the unlock screen appears, this means that the firmware upgrading process is complete. Please be patient.
Tip: If the touch screen does not work when the unlock screen appears, press and hold the power button for 10 seconds to turn off the tablet completely. You may turn on the tablet again when you need to use it.
If you encounter any problems installing this firmware upgrade, please contact Technical Support.
For more information about your product, visit http://www.creative.com/getstarted/ziio10/faqs.asp