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This download contains the driver and application(s) for use with your Sound Blaster® X-Fi™ series of audio devices. For more details, read the rest of this web release note.

This download supports the following devices only:

• Sound Blaster X-Fi XtremeGamer Fatal1ty® Professional Series
• Sound Blaster X-Fi Platinum Fatal1ty Champion Series
• Sound Blaster X-Fi XtremeMusic
• Sound Blaster X-Fi XtremeGamer
• Sound Blaster X-Fi Platinum
• Sound Blaster X-Fi Fatal1ty
• Sound Blaster X-Fi Elite Pro
• Sound Blaster X-Fi Elite
• Sound Blaster X-Fi

Fixes:

• Fix no audio heard or "Unable to find audio device" error, with Windows 10 RS4 (Version 1803) and above.

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit
• Sound Blaster X-Fi audio devices listed above

Notes:

To install this pack

1. Download the file onto your local hard disk.
2. Double-click the downloaded file.
3. Follow the instructions on screen.

This download contains the driver and application(s) for use with your Sound Blaster® X-Fi™ Titanium series of audio devices. For more details, read the rest of this web release note.

This download supports the following devices only:

• Sound Blaster X-Fi Titanium Fatal1ty® Champion Series
• Sound Blaster X-Fi Titanium Fatal1ty Professional Series
• Sound Blaster X-Fi Titanium Professional Audio
• Sound Blaster X-Fi Titanium
• Sound Blaster X-Fi Titanium OEM

Fixes:

• Fix no audio heard or "Unable to find audio device" error, with Windows 10 RS4 (Version 1803) and above.

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit
• Sound Blaster X-Fi Titanium audio devices listed above

Notes:

To install this pack

1. Download the file onto your local hard disk.
2. Double-click the downloaded file.
3. Follow the instructions on screen.

This download contains the driver and application(s) for use with your Sound Blaster® X-Fi™ Titanium HD. For more details, read the rest of this web release note.

Works With:

• Sound Blaster X-Fi Titanium HD

Fixes:

• Fix no audio issue when upgrade from Win 10 RS5 (1809) to RS6 (1903)

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit

Notes:

• To install this driver, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the downloaded file.
  3. Follow the instructions on the screen.
  4. Restart your computer when prompted.

This download contains the driver and application(s) for use with your Sound Blaster® Audigy 4 Series II audio devices. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster Audigy 4 Series II

What's New:

• General bug fixes

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit

Notes:

• To install this pack:
  1. Download the file onto your local hard disk.
  2. Unzip the downloaded file.
  3. Run Setup.exe.
  4. Follow the instructions on screen.

This download contains an updated firmware for Sound BlasterX Katana. NOTE: It is recommended to use the shorter USB cable supplied. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound BlasterX Katana

What's New:

• Bug fixes and performance improvements
• Improved compatibility with Android 9.0 devices

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit

Notes:

• Use the shorter USB cable supplied.
• Remove all USB flash drives from your device before firmware update.
• Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.

This download contains an updated firmware for Creative® MUVO™ 2c. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Creative MUVO 2c

What's New:

• Improved compatibility with Android 9.0 devices.

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Microsoft® Windows 7 32-bit or 64-bit
• The latest Sound Blaster Connect app

Notes:

• Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer and it's powered off.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.

This download contains an updated firmware for Creative® MUVO™ 2. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Creative MUVO 2

What's New:

• Improved compatibility with Android 9.0 devices

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit
• The latest Sound Blaster Connect app

Notes:

• Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer and it's powered off.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.

This download contains an updated firmware for Creative® Chrono. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Creative Chrono

What's New:

• Bug fixes and performance improvements
• Improved compatibility with Android 9.0 devices

Requirements:

• Microsoft® Windows 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit

Notes:

• Do not unplug your device or restart your PC until full installation is completed.
• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer and it's powered off.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.

This download contains an updated firmware for Sound Blaster® X7. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster X7

What's New:

• General improvement

Requirements:

• Mac OS X 10.10 onwards

Notes:

• To install this pack, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file to uncompress it.
  4. Double-click the uncompressed DMG file.
  5. Double-click application and follow the instructions on screen.

This download contains an updated firmware for Sound Blaster® X7. For more details, read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster X7

Fixes:

• Sound Blaster X7 is not detected by the Windows® 10 class driver

Requirements:

• Microsoft® Windows® 10 32-bit or 64-bit, Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit

Notes:

• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your device is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. Upon successful firmware upgrade, shut down your device by pressing the Power button (LED off).
  6. Switch off the main power supply to the power adapter and unplug the power cable from your device.
  7. After 10 seconds, plug the power cable back into your device and switch on the main power supply.
  8. Turn your device back on by pressing the Power button (LED on).