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This download contains an updated firmware for Sound Blaster® EVO USB and is for Windows® only. This firmware includes support for Windows 8.1 (32-bit and 64-bit). For more details, read the rest of this web release note.

Fixes:

• Support USB audio on PlayStation®4

Requirements:

• Microsoft® Windows 8.1 32-bit or 64-bit; Windows 8 32-bit or 64-bit; Windows 7 32-bit or 64-bit; Windows Vista® 32-bit or 64-bit (SP2)
• Sound Blaster EVO USB
• USB port

Notes:

• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your SB EVO USB is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. After the installation of the firmware is complete, unplug and plug in your device to the USB port.
• If the Sound Blaster EVO Control Panel or the device buttons do not function, unplug and plug in your device again.
• WARNING: Please ensure your device is connected during installation. Do not unplug your device until full installation completes. The installation will take a while. Do not restart your PC during the firmware upgrade. Do not use a USB hub for the installation.

This download contains the software for the Sound Blaster® R3. The highlight of this package, the Sound Blaster R3 Control Panel, provides you with various configuration options to enhance the performance of your product. For more details, please read the rest of this web release note.

This download supports and is applicable for the following hardware:

• Sound Blaster R3

Requirements:

• Microsoft® Windows® 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit
• Sound Blaster R3

Notes:

• To install this pack, do the following:
  1. Download the file onto your local hard disk.
  2. Double-click the downloaded file.
  3. Follow the instructions on the screen.
  4. Restart your computer when prompted.

This download contains the latest CD installer for Sound Blaster® X-Fi™ HD / Digital Music Premium HD. For more details, please read the rest of this web release note.

This download contains the following driver and application:

• Sound Blaster X-Fi HD / Digital Music Premium HD driver
• Creative Audio Control Panel

Added Enhancement / Features:

• Added support for ASIO playback (for Windows Vista, Windows 7, Windows 8 and Windows 8.1)

Requirements:

• Microsoft® Windows® 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit (SP1, SP2), Windows XP 32-bit or 64-bit (SP2, SP3)
• Sound Blaster X-Fi HD or Sound Blaster Digital Music Premium HD sound card

Notes:

• To install, do the following:
  1. Download the file onto your local hard disk. 
  2. Double-click the downloaded file.
  3. Follow the instructions on the screen. 
  4. Restart your computer when prompted. 

This download contains the latest driver and application(s) for use with your Sound Blaster® E1 on Windows® operating systems. For more details, read the rest of this web release note.

This download supports the following devices only:

• Sound Blaster E1

Requirements:

• Microsoft® Windows 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit
• Sound Blaster E1

Notes:

• To install this pack
  1. Download the file onto your local hard disk.
  2. Double-click the downloaded file.
  3. Follow the instructions on the screen.

This download contains an updated firmware for Sound Blaster® EVO ZxR and is for Mac® OS X® only. For more details, read the rest of this web release note.

Fixes:

• Support USB audio on PlayStation®4 (new release in April 2014)
• Improved robustness of firmware upgrade for USB 3.0
• Improved robustness of redial (last number callback) on phones
• Improved headset's left-right balance when using TT mode
• Fixed audio issue during phone call
• Improved robustness of the headset's power up

Requirements:

• Apple® Mac OS X 10.5.8 and above
• Sound Blaster EVO ZxR
• USB port

Notes:

• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your SB EVO ZxR is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. After the installation of the firmware is completed, unplug and plug in your device again.
• WARNING: Please ensure your device is connected during installation. Do not unplug your device until full installation completes. The installation will take a while. Do not restart your Mac during the firmware upgrade. Do not use a USB hub for the installation.

This download contains an updated firmware for Sound Blaster® EVO ZxR and is for Windows® only. This firmware includes support for Windows 8.1 (32-bit and 64-bit). For more details, read the rest of this web release note.

Fixes:

• Support USB audio on PlayStation®4 (new release in April 2014)
• Improved robustness of firmware upgrade for USB 3.0
• Improved robustness of redial (last number callback) on phones
• Improved headset's left-right balance when using TT mode
• Fixed audio issue during phone call
• Improved robustness of the headset's power up

Requirements:

• Microsoft® Windows 8.1 32-bit or 64-bit; Windows 8 32-bit or 64-bit; Windows 7 32-bit or 64-bit; Windows Vista® 32-bit or 64-bit (SP2)
• Sound Blaster EVO ZxR
• USB port

Notes:

• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your SB EVO ZxR is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. After the installation of the firmware is completed, unplug and plug in your device again.
• WARNING: Please ensure your device is connected during installation. Do not unplug your device until full installation completes. The installation will take a while. Do not restart your PC during the firmware upgrade. Do not use a USB hub for the installation.

This download contains an updated firmware for Sound Blaster® EVO Zx and is for Mac® OS X® only. For more details, read the rest of this web release note.

Fixes:

• Support USB audio on PlayStation®4 (new release in April 2014)
• Improved microphone performance in USB connection (new release in September 2013)
• Improved Bluetooth connectivity for NFC pairing
• Improved robustness of firmware upgrade for USB 3.0
• Improved robustness of redial (last number callback) on phones
• Fixed audio issue during phone call
• Improved robustness of the headset's power up
• Fixed LED and reboot issues when performing a factory reset

Requirements:

• Apple® Mac OS X 10.5.8 and above
• Sound Blaster EVO Zx
• USB port

Notes:

• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your SB EVO Zx is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. After the installation of the firmware is completed, unplug and plug in your device again.
• WARNING: Please ensure your device is connected during installation. Do not unplug your device until full installation completes. The installation will take a while. Do not restart your Mac during the firmware upgrade. Do not use a USB hub for the installation.

This download contains an updated firmware for Sound Blaster® EVO Zx and is for Windows® only. This firmware includes support for Windows 8.1 (32-bit and 64-bit). For more details, read the rest of this web release note.

Fixes:

• Support USB audio on PlayStation®4 (new release in April 2014)
• Improved microphone performance in USB connection (new release in September 2013)
• Improved Bluetooth connectivity for NFC pairing
• Improved robustness of firmware upgrade for USB 3.0
• Improved robustness of redial (last number callback) on phones
• Fixed audio issue during phone call
• Improved robustness of the headset's power up
• Fixed LED and reboot issues when performing a factory reset

Requirements:

• Microsoft® Windows 8.1 32-bit or 64-bit; Windows 8 32-bit or 64-bit; Windows 7 32-bit or 64-bit; Windows Vista® 32-bit or 64-bit (SP2)
• Sound Blaster EVO Zx
• USB port

Notes:

• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure that your SB EVO Zx is connected to your computer.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. After the installation of the firmware is completed, unplug and plug in your device again.
• WARNING: Please ensure your device is connected during installation. Do not unplug your device until full installation completes. The installation will take a while. Do not restart your PC during the firmware upgrade. Do not use a USB hub for the installation.

This download contains an updated firmware for Sound Blaster® Recon3D. For more details, read the rest of this web release note.

This download supports and is applicable for the following bundle:

• Sound Blaster Recon3D
• Sound Blaster Recon3D Omega Wireless

Fixes:

• Device LED not working properly
• Device hangs after use

Requirements:

• Apple® Macintosh® OS X 10.5.8 and above (Intel-based machines only)
• Sound Blaster Recon3D
• USB port

Notes:

• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure SB Recon3D is set to PC MODE, and connect it to the USB port.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. After the installation has completed, unplug and plug your device to the USB port.
  6. If you encounter a problem with the installation, try again using the USB 2.0 port of the system.
• WARNING: Please ensure your device is connected during installation. Do not unplug your device until full installation completes. The installation will take a while. Do not restart your PC during the firmware upgrade. Do not use a USB hub for installation.

This download contains an updated firmware for Sound Blaster® Recon3D. For more details, read the rest of this web release note.

This download supports and is applicable for the following bundle:

• Sound Blaster Recon3D
• Sound Blaster Recon3D Omega Wireless

Fixes:

• Device LED not working properly
• Device hangs after use

Requirements:

• Microsoft® Windows® 8.1 32-bit or 64-bit, Windows 8 32-bit or 64-bit, Windows 7 32-bit or 64-bit, Windows Vista® 32-bit or 64-bit (SP2)
• Sound Blaster Recon3D
• USB port

Notes:

• To install the firmware, do the following:
  1. Download the file onto your local hard disk.
  2. Ensure SB Recon3D is set to PC MODE, and connect it to the USB port.
  3. Double-click the downloaded file.
  4. Follow the instructions on the screen.
  5. After the installation has completed, unplug and plug your device to the USB port.
  6. If you encounter a problem with the installation, try again using the USB 2.0 port of the system.
• WARNING: Please ensure your device is connected during installation. Do not unplug your device until full installation completes. The installation will take a while. Do not restart your PC during the firmware upgrade. Do not use a USB hub for installation.