Creative Ogólnoświatowa
pomoc techniczna

Fixes:

• Removes distortion (popping sound) during DVD playback on selected motherboards.
• Ensures WinDVD continues to respond when Video Hardware Acceleration is enabled.
• Enables Bit Accurate Recording through SPDIF-IN.
• Enables signal detection when optical signals are sent to the audio card before the computer is turned on.
• Allows Creative applications to be launched after audio is disabled and then enabled in Device Manager.
• Resolves the system stall and system restart issues that are associated with selected game titles.

Requirements:

• Microsoft® Windows® XP, Windows 2000, Windows Me (Millennium Edition) or Windows 98 SE (Second Edition)
• Creative Sound Blaster Audigy LS series audio card

Fixes:

• Resolves playback issues that occur when Repeat or Random mode is selected in Windows 2000 with Hyper-Threading systems.
• Resolves the playback issue that occurs when your computer returns from Standby mode.

Requirements:

• Microsoft Windows XP or Windows 2000
• Creative PlayCenter version 3.02.67 or later installed
• Creative Sound Blaster Live! series audio card installed

Notes:

• To check the version number of your Creative PlayCenter, do the following:
1. Launch Creative PlayCenter.
2. Click File -> About PlayCenter.
3. Check that your Creative PlayCenter application's version number is 3.02.67 or later.
• If your Creative PlayCenter application is version 3.02.67 or later, you may proceed to download and install the Creative PlayCenter patch.
  If your Creative PlayCenter application is an earlier version, you must download and install the PLCFULL_PCAPP_3_02_70.exe file included with the "Creative PlayCenter Download for Creative Sound Blaster Live! series audio cards". To install the PLCFULL_PCAPP_3_02_70.exe file, do the following:
  1. Go to http://www.creative.com.
  2. Click the Support link and select your region.
  3. Click the DRIVERS SEARCH link.
  4. Click the Search by file name box and type PLCFULL_PCAPP_3_02_70.exe.
  5. Click the Search button.
  6. Click the Download Now button.
• To install the patch, double-click the patch file and follow the instructions on the screen.

Fixes:

• Resolves playback issues that occur when Repeat or Random mode is selected in Windows 2000 with Hyper-Threading systems.
• Resolves the playback issue that occurs when your computer returns from Standby mode.

Requirements:

• Microsoft Windows XP or Windows 2000
• Creative PlayCenter version 3.02.67 installed
• Creative Sound Blaster Audigy series audio card installed

Notes:

• To check the version number of your Creative PlayCenter, do the following:
1. Launch Creative PlayCenter.
2. Click File -> About PlayCenter.
3. Check that your Creative PlayCenter application's version number is 3.02.67.
4. Click the OK button.
• If your Creative PlayCenter application is version 3.02.67, you may proceed to download and install the Creative PlayCenter patch.
  If your Creative PlayCenter application is an earlier version, you must download and install the PLC20031009.exe file before installing this Creative PlayCenter patch.
  To locate and install the PLC20031009.exe file, do the following:
1. Go to http://www.creative.com.
2. Click the Support link and select your region.
3. Click the DRIVERS SEARCH or Download Drivers link.
4. Click the Search by file name box and type PLC20031009.exe.
5. Click the Search button.
6. Click the Download Now or Download button.
• To install the patch, double-click the patch file and follow the instructions on the screen.

This update adds full DTS Neo:6 functionality to the Sound Blaster® Audigy™ 2 ZS series of audio products when used in conjunction with Creative MediaSource version 2.02.06 or later (see ‘Notes’ below).

New Features or Enhancements:

• Enables users with 5.1 or 6.1 speaker systems to derive five or six full-band channels of audio from two-channel matrix-encoded sources. The result is a richer and more natural aural experience, a luxury that owners of discrete multi-channel systems have increasingly come to expect.

Requirements:

• Microsoft® Windows® XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition
• Creative Sound Blaster® Audigy™ 2 ZS or Audigy 2 ZS Platinum Pro audio card installed with:
• drivers from the original Installation and Applications CD; or
• newer drivers available through web updates
• Creative MediaSource version 2.02.06 or later (see ‘Notes’ below)

Notes:

• To ensure full DTS Neo:6 functionality, download and install the Creative MediaSource 2 Update (version 2.02.06) for Sound Blaster Audigy 2 ZS.
• To check your Creative MediaSource version number:
1. Launch Creative MediaSource.
2. Click Help on the menu bar.
3. Click the About Creative MediaSource option.
   The dialog box shows the version number.
4. Click the OK button.

This update adds a DTS Neo:6 or Creative MultiSpeaker Surround (CMSS) status display to Creative MediaSource Player (see 'Note' below).

Fixes:

• Shortens the loading time of Creative EAX Console.
• Resolves the issue where the EAX button fails to represent the EAX status correctly.

Requirements:

• Microsoft® Windows® XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition
• Creative Sound Blaster® Audigy™ 2 ZS or Audigy 2 ZS Platinum Pro audio card installed with:
• drivers from the original Installation and Applications CD; or
• newer drivers available through web updates
• Creative EAX Console version 2.00.09 or later

Note:

• To ensure that the DTS Neo:6 or CMSS status display appears correctly, download and install the Creative MediaSource 2 Update (version 2.02.06) for Sound Blaster Audigy 2 ZS.

This update improves the general functionality of Creative THX Setup Console with the Creative Sound Blaster® Audigy™ 2 ZS series of audio products.

Fixes:

• Calibrated settings can now be saved when changing speaker modes.

Requirements:

• Microsoft® Windows® XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition
• Creative Sound Blaster® Audigy™ 2 ZS or Audigy 2 ZS Platinum Pro audio card installed with:
• drivers from the original Installation and Applications CD; or
• newer drivers available through web updates
• Earlier version of Creative THX Setup Console installed

Requirements:

• Microsoft® Windows® XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition
• Creative PlayCenter version 3.02.52 or later installed
• Creative Sound Blaster Audigy series audio card installed
• Disc Maker feature enabled

Notes:

• To check the version number of your Creative PlayCenter, do the following:
1. Launch Creative PlayCenter.
2. Click File -> About PlayCenter.
3. Check that your Creative PlayCenter application's version number is 3.02.52 or later.
4. Click the OK button.
• To enable Disc Maker, do the following:
1. Launch Creative PlayCenter.
2. Click the Settings button.
3. Click the PlayCenter tab.
4. Click the Disc Maker check box to select it.
5. Click the OK button.
• To install this web update, double-click the web update file and follow the instructions on the screen.

This release is only for Sound Blaster Live! 5.1 users who have drivers with the following file version numbers:

• 5.12.01.0290
• 5.12.01.0291
• 5.12.01.0296

To check your driver's file version number, see Notes below.

Fix

• Resolves lagging issues between video and audio when playing back DVD-video

Requirements

• Microsoft® Windows® XP, Windows 2000, Windows Me (Millennium Edition), Windows 98 SE (Second Edition)
• One of the file versions listed above

Note

• If your driver version is not mentioned above, you need not download this web release.
• To check your file version:

1. Click Start -> Settings -> Control Panel.
2. Double-click the System icon.
3. Click the Hardware tab and then click the Device Manager button (For Windows Me or Windows 98 SE, click the Device Manager tab).
4. Double-click the Sound, Video and Game controllers icon.
5. Right-click the audio driver icon.
6. Click Properties.
7. Click the Driver tab.
8. Click the Driver Details or Driver File Details button.
9. Select c:\windows\system32\drivers\ctaud2k.sys.
   The file version is displayed as 5.12.xx.xxxx or 5.12.xx.xxxx-1.42.yyyy (replace xx.xxxx with the last 6 digits from the version number list).

Added Features:

• Updates Creative Surround Mixer with the latest drivers.

Fixes:

• Resolves the issue where Creative Surround Mixer is unable to launch after the EAX® Advanced HD™ or EAX 4.0 Advanced HD driver update is installed.

Requirements:

• Microsoft® Windows® XP or Windows 2000
• Creative Sound Blaster Audigy, Audigy Platinum or Audigy Platinum eX audio card

Fixes:

• Resolves functionality issues that occur after the LiveDrvUni-Pack file is installed.
• Resolves playback issues that occur when Repeat or Random mode is selected in Windows 2000 with Hyper-Threading systems.
• Resolves the playback issue that occurs when your computer returns from Standby mode.

Requirements:

• Microsoft® Windows® XP or Windows 2000
• Creative PlayCenter installed
• Creative Sound Blaster Live! series audio card installed

Notes:

• To check if you have installed the LiveDrvUni-Pack driver update file, do the following:
1. Click Start -> Settings -> Control Panel.
2. Locate and open the c:\windows\system32\drivers folder (replace c:\ with the drive letter your operating system is installed on).
3. Right-click the ctaud2K.sys file and click Properties.
4. Click the Version tab.
5. Check if the version number is 5.12.1.252.
6. Click the OK button.
7. Repeat steps 3 to 6 for the ha10kx2k.sys file and check if the version number is 5.12.1.250.

If the ctaud2k.sys and ha10kx2k.sys files match the version numbers above, you have installed the LiveDrvUni-Pack driver update file and may proceed to install the Creative PlayCenter download.

• To install the download, double-click the download file and follow the instructions on the screen.