Creative Worldwide Support

Notice:
With the new firmware update for the Sound Blaster G8, the volume synchronization between the computer and the soundcard is disabled by default.

To enable it, open the Creative app (USB-1), then navigate to Settings > Device. Look for "Volume Sync".

For more information, visit:
SID201115 Sound Blaster G8: Creative App for Windows
SID201198 Sound Blaster G8: Creative App for macOS

Notice:
The Sound BlasterX Acoustic Engine Lite software will be upgraded to Sound Blaster Studio Essential software effective 28 May 2023. This is an enhanced software with a new UI (User Interface) and improved compatibility with new operating systems such as Windows 10 and 11. It includes features such as audio customizations, from EQ presets such as Gaming, Movies, and Music, to the further tweakings and enhancements of EQ bands to suit your liking. To learn more and to activate the Sound Blaster Studio Essential software, please click this link for more details.

Note: The BlasterX Acoustic Engine will not be available for download after 28 May 2023.

Notice:
For customers who are using Sound Blaster sound devices with AMD Ryzen CPUs and/or motherboards supporting AMD Ryzen CPUs, kindly note that you may experience audio related issues such as channel swap, loss of audio, audio breaks and / or distortion due to an unstable processor overclock.

To know more, refer to KB article: Overclocked AMD CPU/Motherboard affecting Creative Audio Products.

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